Here are some frequently asked questions relating to buying through EcoHomes.uk – If your question isn’t listed please do contact us.
What are the delivery charges for orders from the Online Shop?
Delivery charges will vary, and will be prominently displayed within the checkout.
Which payment methods are accepted in the Online Shop?
We accept paypal and sagepay (Visa / Visa Debit / etc)
How long will delivery take?
This will depend on what is being ordered, and will usually say within the product description, if not please get in touch and we will let you know asap.
How secure is shopping in the Online Shop? Is my data protected?
Payment details are processed via paypal or sagepay, which are both the most recognised and widely used payment providers/processors in the UK.
What happens after ordering?
We will receive an email notification of the order and being processing it immediately, if there are any issues with delivery addresses or payment we will contact you as soon as possible via email.
Do I receive an invoice for my order?
Yes, you will receive an invoice via email.
